If water is coming into your property now, dial 999 and ask for the fire brigade. Follow the advice on what you should do.
More information on dealing with flooding can be found in the summary document at the bottom of this page.
How to check your flood risk
Floodline: Call 0845 988 1188 for flood warning information and general advice.
Where to buy sandbags
It should be noted that sandbags are not always the answer to flood protection. Circumstances where sandbags are not be effective are as follows:
You may also want to:
Report flooding, where you are not in immediate danger: Contact the Environment Incident hotline on 0800 80 70 60 (Freephone*, 24 hour service.)
Contact the Environment Agency
The main advice to residents over the winter holiday period is:
Information and advice is available through the following leaflets available to download and links to further websites. The panel to the right gives details of any local flood warnings.
Last updated: 2 January 2014
Summary guidance on dealing with flooding
Summary guidance on dealing with flooding (101.91 Kb)
Rights and Responsibilities of Living by a Water Course
Rights and Responsibilities of Living by a Water Course (235.23 Kb)
The purpose of this leaflet is to explain the rights and responsibilities of property owners and residents whose property is adjacent to any form of watercourse.
Preparing for a flood
Preparing for a flood (361.34 Kb)
A practical advice on what to do to protect you and your property. This leaflet contains useful information to help you reduce the effects of flooding on you and your property.
Advice of what to do during a flood
Advice of what to do during a flood (292.72 Kb)
This leaflet tells you what you can do to stay safe during a flood and help protect your property. This file is a PDF document and may require the Adobe Acrobat Reader to view. You can download this utility by clicking on the left side link.
Practical advice on recovering from a flood
Practical advice on recovering from a flood (241.94 Kb)
A document to help people who have been affected by flooding. This file is a PDF document and may require the Adobe Acrobat Reader to view. You can download this utility by clicking on the left side link.
Links to useful Flood information
Environment Agency's information
Sensible advice and do's and don'ts.
Association of British Insurers' Q and A
Answers many questions relating to flooding and insurance.
Crisis Loans and Grants
The Department of Work and Pensions Social Fund can make grants to people on benefit to help with short term needs like replacing or repairing essential furniture or clothing lost or damaged in the flooding. Crisis loans may be available to cover the immediate needs of people not on benefit. For more information, contact your local Benefits Agency.
A directory of information about your area, accessed by post code.
homecheck.co.uk and home-envirosearch.com
Assessments of hidden environmental risks in your locality.