HELP POINTS HELPING PEOPLE
Do you have a query about a public service or are you unsure which organisation to contact?
Help Points are a single point of contact for enquiries about any local government service or local area Primary Care Trust.
If you call in to a Help Point, telephone or send an email, staff will answer your query or put you in touch with the right person.
You can also be given advice, information and forms for the Council Tax, Housing and Council Tax Benefits, Electoral Registration, travel passes for senior citizens, Blue Badges (disabled parking), the Community Link alarm, Leisure Access Cards and more.
You can also report street lighting faults, potholes, blocked footpaths, abandoned vehicles, fly tipping, housing benefit and suspected council tax fraud.
Horsham District Council is a member of the West Sussex Help Point Network, which is a partnership of West Sussex County Council, all seven Borough and District Councils in West Sussex and Burgess Hill Town Council. All these Councils operate Help Points either in Council buildings, area offices or libraries.
There are three Help Points in the Horsham District where staff are standing by to help you:
HORSHAM LIBRARY HELP POINT
Lower Tanbridge Way
Horsham, RH12 1PJ
Tel: 01403 224359 Mon-Fri 9.30am-5pm
Fax: 01403 211972
Email: horsham.help.point@westsussex.gov.uk
HELP POINT PARK NORTH
North Street
Horsham, RH12 1RL
Opening Times: Mon-Thurs 8.45am - 5.20pm Fri 8.45am-4.20pm
Tel: 01403 215390
Fax: 01403 215297
Email: nph.reception@horsham.gov.uk
STORRINGTON HELP POINT
Storrington Library
Ryecroft Lane
Storrington, RH20 4PA
Opening Times: Tues 9.30am to 1.00 pm & 2.00 pm to 5.30 pm.
Thurs 9.30am to 1.00 pm & 2.00 pm to 5.00 pm.
Fri 9.30am to 1.00 pm & 2.00 pm to 5.30 pm.
Tel & Fax: 01903 742233