Coronavirus: Waste and recycling service

Last updated: 12 April 2021 7.30am

Household bin collections

The Council’s household bin collections are currently taking place as normal. We are continuing to monitor the situation, along with government guidance.

We are doing all we can to maintain all front-line services including creating staff contingency where possible. Our priority will be to maintain a kerbside collection of bins and staff will be redeployed in order to maintain these services.

My bin has not been collected today. What should I do?

Please visit the Report a missed bin collection page to report your collection as missed. Any delays with specific collections will be listed on the page.

If I have coronavirus symptoms, what do I do with my rubbish?

Waste from households with possible cases of coronavirus (COVID-19), or from cleaning of areas where possible cases have been (including disposable cloths and tissues), should be dealt with as follows:

  • Place all waste in a plastic rubbish bag and tie it when full.
  • The plastic bag should then be placed in a second bin bag and tied.
  • The bag should be put in a suitable and secure place, away from children, for 72 hours
  • After waste has been stored for 72 hours it can be placed in the normal general waste bin

You should not put your waste in communal waste areas until negative test results are known or the waste has been stored for at least 72 hours.

Household Waste Recycling Sites

All Household Waste Recycling Sites are open.

The Household Waste Recycling Sites are run by West Sussex County Council. Please visit the West Sussex County Council website for full details.

Bulky Bag

During this time we cannot guarantee that your bags will be dropped off at your property within five working days. We will drop bags off as soon as possible within staff availability and will endeavour to collect bags within 10 working days depending on resources. Bags will be collected in sequence of a first-come-first-served basis. We will contact any customers affected that may fall out of this timescale.

If you would like your bag urgently, please ensure you give 24 hours’ notice and must be collected from Horsham District Council Hop Oast Depot, Worthing Road, Horsham RH13 0AR. Bags must be collected from the foyer only and no person-to-person contact will take place as bags will be left for the public to collect. Your bag will be ready for collection between 9am-3pm Mon-Fri.

Business waste

Business waste collections are currently taking place as normal.

If your business has to close or if you require amended collections or reduced frequency during this time, please contact us to let us know as soon as possible. Email or call 01403 739391.