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Coronavirus: Employment support and financial help

Test and Trace Self Isolation Support Payment

The Government have announced a new financial support package for people on low incomes who are unable to work because they must self-isolate. This scheme will be run by Local Authorities on the government's behalf.

The Government have asked Local Authorities to have the scheme up and running by October 12 2020.

We are waiting for detailed guidance from the Government and until this is received the Council is not able to accept applications or make payments. We will be updating this page with further details when we receive them.

From 28 September 2020 if you are required by law to self-isolate and satisfy the conditions set out below, you may qualify for a Test and Trace support payment of £500.

To get the Test and Trace Support Payment, you must be:

  • asked to self-isolate on or after 28 September by NHS Test and Trace either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive;
  • employed or self-employed;
  • unable to work from home and will lose income as a result; and
  • currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

If you qualify, you will be entitled to £500. This will be paid in a lump sum.

The scheme will run until 31 January 2021.

How to apply for a payment

You will be able to apply for a payment online. A telephone application process will also be available.

You will be asked to submit the following supporting evidence:

  • a notification from NHS Test and Trace asking you to self-isolate (this will include a Unique ID number);
  • a bank statement; and,
  • proof of employment or, if you are self-employed, evidence of self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact.

We will accept scans, photographs, screenshots and downloads of documents.

We expect to have our systems in place by 12 October. If you are eligible for the payment between 28 September and 12 October, you will be able to make a backdated claim.

Will this payment be taxed?

This payment will be subject to income tax. It will not be subject to National Insurance contributions.

Can I make multiple claims if I am asked to isolate multiple times?

A claim can be made for each period of self-isolation required. All eligibility criteria must be met and supporting evidence provided.

Self-Employment Income Support Scheme

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) who have lost income due to coronavirus. This scheme will allow you to claim a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month.

If you’re eligible and your business has been adversely affected on or after 14 July 2020, you must make your claim for the second grant on or before 19 October 2020.

Find out more about the Self-Employment Income Support Scheme

Job Support Scheme

The Government's Job Support Scheme is designed to protect viable jobs over the winter period. The scheme will launch on November 1 as the furlough scheme ends.

Find out more about the Job Support Scheme on the government website

Help with Council Tax and Benefits

Our Council Tax, Revenues and Benefits service is administered by LGSS. For up-to-date information on how the coronavirus (COVID-19) situation is affecting Council Tax and Benefits services, please visit the LGSS website.

Help to find a job

We have two employment support schemes that may be able to help you if you are looking for work.