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Coronavirus (COVID-19): Read the latest news and service updates

Our telephone lines are currently unavailable due to essential maintenance work. We apologise for any inconvenience. Please contact us online. Telephone payments are also unavailable. To make a payment online, please visit our Pay page.

Council Tax and Benefits

Our Council Tax, Revenues and Benefits service is administered by LGSS. For up-to-date information on how the coronavirus (COVID-19) situation is affecting Council Tax and Benefits services, please visit the following pages:

LGSS: Council Tax

LGSS: Local Housing Allowance

LGSS: Benefits and support

LGSS: Business rates


The Revenues & Benefits service telephone opening hours are 10am - 2pm (Monday to Friday) so that colleagues can focus outside of these hours on customers who have contacted us by email.

We are committed to providing all our customers with the support they need during this time, and so we are allocating our resource to enable us to respond to everyone as quickly as possible.