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Coronavirus: Housing, Council Tax and Benefits

Find updates about Council Tax, Benefits and housing support as well as financial help available during the coronavirus (COVID-19) pandemic.

Test and Trace Self-Isolation Support Payment

The Test and Trace Self-Isolation Support Payment is a £500 payment for people on low incomes who are unable to work because they must self-isolate.

Find out more about the support payments and how you can apply.

Self-Employment Income Support Scheme Grant Extension

The Self-Employment Income Support Scheme Grant Extension provides critical support to the self-employed in the form of two grants, each available for three month periods covering November 2020 to January 2021 and February 2021 to April 2021.

Find out more about the Self-Employment Income Support Scheme Grant Extension

Discretionary Housing Payments (DHPs)

Discretionary Housing Payments (DHPs) are extra regular payments to help you to pay your rent. They are awarded in situations where there is considered to be severe financial difficulty.

If you receive the Housing element of Universal Credit, or Council Tax Support, you may be eligible for a DHP.

Council Tax Support, discounts and exemptions

Council Tax Support is administered to help people on low income to pay their Council Tax. Visit the LGSS website to apply for Council Tax Support.

Mortgage holidays

Further support for mortgage holders has been proposed by the Financial Conduct Authority.

Visit the FCA's Mortgages and coronavirus page for updates.

Homelessness and help staying in your home

If you are homeless or facing homelessness please contact us by email For Homeless Outreach Support contact us 9am-5pm Monday-Friday on 07519 110031.

Apply for housing

Living situations of many residents are changing because of the coronavirus pandemic. We work with housing associations and registered social landlords to provide properties to applicants on the Housing Register. We do not own any housing stock.

Currently, the demand for social housing far exceeds supply. Housing is allocated based on need, not according to how long you have been on the list.

Applying for housing: Your questions answered

Read our allocations policy

To submit a housing application, please click the button below to check your eligibility and apply.

Complete a housing application

Saxon Weald tenants

Saxon Weald is a housing association that provide affordable rented and shared ownership homes for individuals and families, as well as properties exclusively for the over 55s.

If you are a Tenant in a Saxon Weald Property, find a range of useful information about your tenancy and their services in their tenants' guide.

Access your account on any device, anywhere, 24/7 with the secure self-service portal, My SaxonWeald.

Report a repair

If you need to report a repair to the property that you are in, Saxon Weald use HomeFix who usually respond within 24 hours for emergencies or within 10 working days for standard jobs. Report a repair on Saxon Weald’s website.