Document

Housing Register and Nominations Policy

Date of Policy - June 2026

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Introduction

The demand  for social  and affordable rented housing in the Horsham District (‘the District’) exceeds supply and it is very important that the Council has a fair and transparent allocations policy which gives priority to certain groups. This must reflect local needs and demands for housing and contribute to building balanced, mixed, living and working communities.



1. Eligibility

In order to be eligible for housing assistance in the UK, applicants will need to meet certain national criteria. For instance, they must be a British citizen who is habitually resident; a European Union worker or a person from abroad with indefinite leave to enter or remain in the UK. Please note that this is not an exhaustive list but purely an indicator of eligible groups (see Appendix A – Allocation of Housing and Homelessness (Eligibility) (England) Regulations 2006, as amended through subsequent amendments. National regulations set by central government prevent admission onto the Housing Register until eligibility has been established. Eligibility will be considered both when the application is made and when the Council is considering making an allocation of housing.

1.4 Children

Children under the age of 18 will be deemed to be part of a household when:

  • they are living with an applicant or co-applicant as a dependent, and
  • the applicant or co-applicant is in receipt of child benefit for them, and
  • the child does not have a principal home elsewhere.

Applicants over the age of 18 may be considered to be dependents if they are deemed to be unable to live independently from an applicant or co-applicant, for reasons such as mental or physical impairment.



2. Qualification

In order to qualify for admission onto the Council’s Housing Register (‘the HDC Housing Register’), applicants must meet one of the following criterion and have a need for housing for one of the reasons below as defined in points 2.1 to 2.9.

  • Have lived in settled accommodation of their own choice in the Horsham District for the past two years either as a social or private tenant, or
  • Be working in Horsham District for at least nine months out of the last twelve months undertaking a minimum of 16 hours employment a week. Employment is defined as being in a permanent, temporary contract or being self-employed, or
  • Be homeless or threatened with homelessness, or
  • Be occupying accommodation secured under section 192(3) under the Council’s power to provide accommodation or section 193 where a housing duty is owed, or
  • Be a former or serving member of the armed forces who needs to move because of a serious injury, medical condition or disability sustained as a result of their service, or
  • Be a bereaved spouse or civil partner of a member of the armed forces leaving Services Family Accommodation following the death of their spouse or partner, or
  • Be a serving or former member of the Reserve Forces who needs to move because of a serious injury, medical condition or disability sustained as a result of his/her service, or
  • Be a member of the Armed Forces or former service personnel that has been discharged in the previous five years, or
  • Care leavers (in accordance with the Children Act 1989) placed by West Sussex County Council in the Horsham District who are 16 years of age or over. They cannot be offered accommodation until they are aged 18 or over. They will benefit from a band allocation date relevant to their application date and considered for accommodation following their 18th birthday or those that qualify under the Care Leavers Protocol.
  • Young people engaged with and supported by the House Project and are identified for move on by West Sussex County Council

and

  • Have a need for housing for one of the reasons below as defined in points 2.1 to 2.9.

Or



3.1 Disqualification

A household will not be admitted to the HDC Housing Register if any of the following are applicable to any member of the applicant’s household:

  • Ownership of a property either in the UK or abroad (except where home ownership is not sustainable for longer than six months)
  • A conviction of a criminal offence in the preceding 12 months or has not lived crime free (convicted of a crime which resulted in a custodial sentence or community order) in the community for six months since leaving prison. A conviction is taken to be a Community Order or custodial sentence but does not include suspended custodial sentences or extend to convictions that only resulted in fines.
  • Has social or private sector rent arrears exceeding the equivalent of eight weeks’ rent (includes “mesne profits” also known as “use and occupation charge”) or has any other housing related debt incurred as a tenant of a social or a private landlord.
  • Has refused one reasonable offer of accommodation from Horsham District Council in the past year.
  • Is homeless without a two-year local connection through residence to the Horsham District or employment connection to the Horsham District. For the purposes of the HDC Nominations Policy, an employment connection is defined as households who are working in the Horsham District for a minimum of 16 hours or more employment per week for at least 9 out of the last 12 months undertaking. The exceptions are homeless applicants owed a main housing duty by Horsham District Council who have secured accommodation outside the district under part VII of the Housing Act 1996 (as amended).
  • Has a housing related debt to the Council exceeding £500 where a payment arrangement has not been adhered to for six months.
  • Has been found guilty of benefit fraud in the preceding 12 months.
  • Has been found guilty of or evicted for anti-social behaviour in the preceding 12 months.
  • Has an annual net income from employment and benefits (combined) exceeding £65,000 for joint applicants and £45,000 for single applicants, and/or savings, capital or assets of £16,000 or above. When calculating annual income, Disability Living Allowance (DLA) and the Child Disability Element of Universal Credit paid in respect of a child will be disregarded. Lump sum payments received by a member of the armed forces as compensation for an injury or disability sustained during active service will also be disregarded.
  • Has by their deliberate action or omission has worsened their housing circumstances. The household will be disqualified from the HDC Housing Register for 12 months.

Homeless applicants owed the main housing duty by Horsham District Council who are disqualified in accordance with the criteria above will be placed in Band C of the HDC Housing Register until the reason for disqualification has been resolved or has expired.

Qualification and disqualification criteria will apply at the time of the initial application and when considering making an allocation.

3.1    Exceptional Cases
  • In exceptional cases, it may not be necessary to apply qualification and disqualification criteria. Provision will be made for such cases on their merits.


4. Application for Housing

The application process for housing assistance to the Council will begin with the submission of an online housing application or an interview with a member of the Housing team, the person making the application is known as an applicant. The interview may be held at the Council offices or, in cases where the applicant is unable to travel to the Council offices, in the applicant’s home or a place that is accessible to the applicant.

If an applicant is eligible for housing assistance in the UK, meets the qualification criteria for admission to the HDC Housing Register and is not disqualified, they will be registered and receive confirmation of their band allocation. Prior to any allocation of housing being made, applicants will be contacted by a member of the Housing Services team to confirm whether they are still eligible for the HDC Housing Register, that they qualify, are not disqualified and are in the correct band. If this is the case, they will be visited in their home for a verification visit and will be required to provide accompanying documentation as requested in advance by the Housing Services Team. An exception to this would be existing Registered Provider tenants who would be required to submit supporting documentation.

Housing Services team in accordance with Section 166(1) of the Housing Act 1996, the Council will provide advice and assistance free of charge about the rights to make an application and the Council’s duty to provide any necessary assistance in the making of such an application to persons who are likely to have difficulty in doing so without assistance.

The Council will notify applicants in writing of any decision regarding their ineligibility under Section 160ZA(2) or (4) of the Housing Act 1996 or is not a qualifying person for the HDC Housing Register under section 160ZA(7) of the Housing Act 1996. This written notification will give clear grounds for the decision and sent to the applicant, if the applicant is unable to receive post or provide an address for service, it will be deemed ‘received’ if a copy is made available at the Council’s office for a reasonable period (section 167ZA(10)).

The Council will normally retain a record of cancelled applications for a period of three years from the date of cancellation.

Applications for housing will be reviewed on a twelve monthly basis where a renewal will need to be completed via the customer portal. The first reminder is sent initially, after seven days a second reminder is sent. If the renewal is not completed within fourteen days, the application for housing will be removed from the HDC Housing Register.



5. Banding

Households on the HDC Housing Register will be given additional, reasonable or reduced preference for an allocation of social or affordable rented housing as detailed below:

5.1 Additional Preference

In order to reflect national and local priorities and to support vulnerable groups within the District, additional preference will be accorded to the following groups by allocating up to the stated number of properties per annum outside of the reasonable and reduced preference date order scheme. This represents a total of approximately 20% of properties Horsham District Council anticipates it will allocate per annum over the next two years.

Cases where additional preference may be accorded will be brought to the attention of the Housing Services Manager, Head of Housing and Community Services or Director of Communities by Housing/Homeless Officers following assessment. Additional preference will only be accorded at nomination by the Housing Services Manager, Head of Housing and Community Services or Director of Communities, the list below shows the number of additional properties that can be accorded on a per annum basis:

  • Armed forces personnel in urgent housing need.
  • Households with an active child in need plan at the time of application and further confirmed at point of nomination in addition to a housing need as defined in Section 2 of this Policy. The household will be expected to provide confirmation from their Social Worker. This does not include households that have found to be intentionally homeless.
  • Move on from Y Centre managed housing schemes and Crossley Hughes House – up to six properties per annum.
  • Move on from Blatchford House (mental health) – up to two properties per annum.
  • Applicants leaving care (in accordance with the Children Act 1989) placed by West Sussex County Council in the Horsham District where supported housing is not suitable. There must evidence that plans are in place to meet any future care and support needs and Horsham District Council will have nomination rights to the vacancy arising, as agreed by the Housing Services Manager, Head of Housing and Community Services or Director of Communities – Up to two properties per annum.
  • Move on from Refuge placements for applicants that have a local connection to the Horsham District, and it has been assessed by the Council and relevant partners that it is safe to return – up to four properties per annum.
  • Move on from accommodation managed by Horsham District Council – up to six properties per annum .
  • Move on from House Project for applicants that have a connection to West Sussex – up to five properties per annum.
  • Move on from Roffey Place for applicants that are tenancy ready and approved by the Housing Services Manager – up to five properties per annum. 5. Banding The Housing Register and Nominations Policy | April 2025 15

Class 1 Medical Needs (as defined below) – up to ten properties per annum.

  • Where an applicant’s condition is expected to be terminal within a period of 12 months and rehousing is required to provide a basis for the provision of suitable care.
  • The condition is life threatening and the applicant’s existing accommodation is a major contributory factor.
  • The applicant’s health is so severely affected by the accommodation that it is likely to become life threatening.
  • The applicant is unable to mobilise adequately in his or her accommodation and requires rehousing into accommodation suitable for his or her use.
  • The applicant’s accommodation is directly contributing to the deterioration of the applicant’s health such as severe chest condition requiring intermittent hospitalisation as a result of chronic dampness in the accommodation and the condition of the property cannot be resolved within six months.
  • Where overcrowding in the property leaves the applicant at risk of infection, for example, where an applicant is suffering from AIDS.

Prevention of homelessness.

  • Where a household in priority need for housing with at least one child has been permitted to stay with another household under a licence arrangement for at least one year and the situation is no longer sustainable – up to five properties per annum.

The Council may allocate a maximum of a further five properties per annum to an applicant in Band A, B or C of the HDC Housing Register who has an exceptionally urgent need to move. The reasons for requiring such a move will be approved by the Housing Services Manager, Head of Housing and Community Services or Director of Communities who will also decide on the relative severity of need of individual applicants to enable rational prioritisation based on the information available for each case.

A maximum of two properties per annum may be allocated to truly exceptional cases not on the HDC Housing Register. The reasons for requiring such a move will be approved by the Housing Services Manager, Head of Housing and Community Services or Director of Communities.

The Council also reserves the right to remove additional preference from a housing application should a suitable offer of accommodation is made and subsequently refused by the applicant.

5.2 Band A

Reasonable preference will be established and authorised by the Housing Services Manager, Head of Housing and Community Services or Director of Communities, delegation of their authority may be delegated to the Housing/Homeless Officers.

Verification of all of the above will be sought at point of offer of accommodation.

5.3 Band B

The following classes of applicant will be in Band B:

5.4 Band C

5.5 Band Date

An applicant’s band date is the date on which they are placed on the HDC Housing Register. If an applicant’s circumstances change and they are moved into a different band, their band date will be the date on which they are moved into the different band.

5.6 Change of Circumstances

In the event that an applicant’s circumstances change resulting in a change of band, the new band date will be the date on which the Council is made aware of the change of circumstances and changes their banding.

It is the responsibility of an applicant to notify the Council of a change of any circumstances relating to eligibility, qualification, disqualification or reason for needing housing. It is also the applicant’s responsibility to notify the Council of any changes of address, contact telephone numbers, household members, areas of choice as well as any other material changes such as income or assets.

The Council’s nominations are based on the information available and held by Housing Services, therefore, all nominations are subject to the information being up to date and accurate, which will be verified by a verification visit when they are approaching the top of the list for nomination. If it is discovered that a change of circumstances weren’t reported to the Council, the applicant may no longer qualify for the housing register or the nomination.



6. Allocation of Void Properties



7. Policy for the allocation of temporary accommodation

In the absence of permanent affordable, social or private rented accommodation, the Council will wherever possible, attempt to place homeless applicants with reasonable preference in the temporary accommodation it owns or leases.

193. Duty to persons with priority need who are not homeless intentionally.

(1) This section applies where:

(a) the local housing authority: (i) are satisfied that an applicant is homeless and eligible for assistance, and (ii)  are not satisfied that the applicant became homeless intentionally,

(b)  the authority are also satisfied that the applicant has a priority need, and

(c) the authority’s duty to the applicant under section 189B(2) has come to an end.

(1A) But this section does not apply if:

(a) section 193A(3) disapplies this section, or

(b) the authority have given notice to the applicant under section 193B(2).

(2) Unless the authority refer the application to another local housing authority (see section 198), they shall secure that accommodation is available for occupation by the applicant.

If the Council’s own accommodation is full or unavailable, the Council may, on occasions need to use Bed & Breakfast (‘B & B’) accommodation which may be outside of the District. Priority for moving on from B & B into temporary accommodation will be given to households with children, expectant mothers and households with at least one member of the household working a minimum of 16 hours per week.

If a vacancy arises in temporary accommodation which is not suitable for households placed in B & B or there are no households in B & B, priority will be given to applicants resident in the North Sussex Women’s Refuge.

Where an applicant or their household breach their license agreement: for example: rent arrears, anti-social behaviour, keeping pets or any other breaches, the accommodation provider or the Council will terminate the agreement for accommodation, which can also lead to the Council discharging its duty to accommodate that applicant and the household.



8. Upfront charges

Applicants need to take note that some Housing Associations may require substantial upfront charges when offering a tenancy, which may include a rent in advance, deposit, and reference fee.



9. Mutual Exchange

Housing Association tenants in the District who wish to swap their home with a tenant either from the same or another housing association within the District are advised to register their details with nationwide mutual exchange registers such as Home Swapper: www.homeswapper.co.uk. A property exchange will be subject to the approval of their landlord and can be undertaken without involvement of the Council.



10. Tenancy Deposit Loan

The Council’s Tenancy Deposit Loan provides discretionary help with the deposit for privately rented accommodation for eligible people in housing need. This loan is NOT designed to help an applicant into emergency accommodation on the day the applicant become homeless. An applicant may receive help if they are over 18 years of age.

Funding for a discretionary loan is restricted and priority will be given to those households who have been or are likely to be assessed as in priority need under Part VII of the Housing Act 1996.

To qualify, the applicant will need to:

  1. Demonstrate that they are on a low income with little or no savings or receiving benefit and unable to get this help from any other source.
  2. have an appropriate guarantor available to support their application.
  3. have a local connection or other valid reason for needing to be in the Horsham District – for example – employment in the area.
  4. Be assessed by Housing Services as able to maintain a tenancy and repay the loan on a periodic basis by monthly Direct Debit.

The scheme can be discussed with a Housing Officer on 01403 215204.



11. Balanced Communities

In areas of the district where there are concentrations of deprivation or vulnerable households with support needs, there may be instances where the Council will offer housing specifically to working households or those with a lower assessed housing need, or who can demonstrate a specific need that could be addressed by the locality. Through this process, lettings can contribute toward balanced, sustainable communities, with a positive impact on education, by influencing school populations, on local businesses and on health and by balancing the demand for services with local provision. These nominations will be carefully considered to ensure that, in correcting an Imbalance in one area, they do not create another.



12. Refugee Support

Following arrangements established by Central Government, the Council will work in partnership with West Sussex County Council and other local authorities in the County to facilitate accommodation for two refugee families per year that would not be nominated through standard processes.



13. Information, Decisions and Reviews



14. Right to Review

Applicants will be notified in writing of any decision as to their ineligibility under Section 160ZA and their right of appeal. They will be advised that if they are ineligible, do not qualify for the Housing Register or that they are disqualified, have the opportunity to make a fresh application if they consider that their circumstances have changed since the last application so that they are now eligible, do qualify or should no longer be disqualified.



15. Review Process

All decisions with a right to review will advise the applicants that they have a period of 21 days within which to request a review, the Reviewing Officer will hold a position senior to the original decision maker. On occasions, a review may need to be outsourced to an external organisation. In the interests of transparency and fairness, this time limit may be extended in exceptional circumstances at the Reviewing Officer’s discretion.

Requests for reviews should be made in writing by the applicant or a representative on their behalf, the applicant must provide the Council with written authority for a representation to act on their behalf.

On receipt of a request for a review, the Reviewing Officer will write to the applicant and/ or their representative, introducing themselves, explaining their role, requesting any relevant information, setting out the timescale for the review and, where appropriate, offering the applicant the opportunity of an office interview.

The review will be considered on the basis of all relevant information provided by the applicant and any subsequent information obtained by the Reviewing Officer, Council Policy and relevant legal requirements.

If an extension to the deadline is unavoidable, the applicant and/or their representative will be informed of the reasons for this and advised what the new deadline will be.

Applicants will be advised of the outcome of the review in writing and of their rights to appeal through the Courts.



16. Equalities Statement

Horsham District Council is firmly committed to providing and promoting equality, diversity and eliminating all forms of discrimination for all its employees and service users. The Council Operates a Single Equality Scheme within the Equality Act 2010 that will ensure that the nine “protected characteristics – equality strands” race, gender, disability, age, religion and belief, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity are carefully considered in any decisions made to ensure that discrimination does not occur. To achieve this we endeavour to create an environment in which there is respect for everyone.



17. Validity of Allocations Policy

This Allocations Policy is valid from 1 January 2016 and will be reviewed periodically by the Head of Housing and Community Services.



Appendix A

Excerpts from the Allocation of Housing and Homeless (Eligibility) (England) Regulations 2006