Save money on your energy bills

This section contains trusted advice and signposting for reducing home energy use.  Find out how you can save money on energy bills, remain comfortable at home and reduce your carbon emissions.

Make your home more energy efficient

Explore ways to improve your home's energy efficiency.

Free home energy advice services

Get free information and support to help you reduce your bills and make your home warmer for winter.

Home energy grants and funding

Find fully funded energy efficiency schemes available for homeowners, and grants to repair and adapt your home.

Home energy saving tips

Visit our Get involved section for more energy-saving ideas.

Steering clear of scams

Unfortunately, scams use unsolicited contact about energy to deliberately take advantage of others. This can be through door-to-door visits, cold calling, letters, emails, text messages or online advertising.

Here are steps to follow if you feel uncertain about the legitimacy of any energy contact:

1. Look for scam signals

Some indications could be unexpected contact, a sense of urgency, pressure to transfer money quickly, an offer seems too good to be true, being asked to give personal information and unprofessional formatting or presentation.

2. Remember you do NOT have agree to anything in the moment

It is okay to reject, refuse, challenge or ignore any requests. If in doubt, you can always follow-up once you have full confidence that the contact and their offer is legitimate.

3. Check with a trusted advisor

If uncertain, residents are encouraged to speak with Citizens Advice before handing over information.

The Energy Saving Trust have provided a comprehensive guide to spotting and avoiding energy scams.