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Help with Energy Costs

Grants, discounts and exemptions are available for some households to help with energy costs and bills.

If you do not find anything helpful in this list of services, please look at our 'Find a community service' directory where you can search by location and issue.

  • Crisis and Resilience Fund, West Sussex County Council

    The UK government started the Crisis and Resilience Fund in April 2026. The fund will run until 31 March 2029.

    The government designed the fund to help people:

    • plan ahead to avoid a possible crisis
    • find joined-up support in their local community
    • on low incomes manage a crisis

    The Crisis and Resilience Fund replaces the Household Support Fund and has different rules.

    West Sussex County Council uses the fund to improve services that help people to get advice. This will help them to avoid future crisis.  The fund may be used to give a crisis payment to people who have a sudden emergency. You can find examples on available support here.

  • West Sussex County Council Community Hub emergencies only

    The Community Hub provides residents with individually tailored information, advice and guidance. We help with a range of queries by directing people to local services whilst encouraging those in need to access longer term support and prevent future crisis.

    Open 365 days a year, our team of officers are also able to support with queries and applications linked to the schemes we currently support including the Crisis and Resilience Fund, Homes for Ukraine Scheme & Smoke Free West Sussex.

  • Citizens Advice: Home energy telephone service

    Information and advice about energy problems, including bills, meters or what to do if you're struggling to pay for energy use.

  • Horsham Matters

    This charity provides practical help and support to the community by providing essential food, energy, advice and household essentials. We work with partners to create sustainable solutions to wellbeing. Self referral or referral by partner agency.

  • LEAP

    Local energy advice partnership.  Supporting people who are at risk of going into fuel poverty.

  • West Sussex Energy

    Hints and tips on heating your home and saving energy. Provides householders, frontline works, councillors and health/community workers with advice on local home energy schemes and support services.

Home Energy Saving options

For more advice on energy saving measures and ideas, visit our dedicated Home Energy webpages.