Complaints
In this section
Before making a complaint
Before making a complaint you should ensure you have given us an opportunity to resolve the issue you are raising. You should contact the relevant service first. You can find details of our services on our website.
If the service is not able to resolve the issues you can make a complaint. The complaints process looks at how we have delivered services or reached decisions. Requests for help with problems in your local area should be directed to the relevant service first.