Registration and Validation Officer
Salary: £30,024 - £32,597 pa
Hours per week: 37
Contract type: 1x Permanent, 1x Fixed Term Until 1 March 2027
Closing date: 28 Jan 2026 12:00
Interview date: 10 Feb 2026
Ref: CR1741
About the role:
Horsham District Council is looking for a Registration and Validation Officer to contribute to the delivery of an efficient and effective Planning service for Horsham District Council. Including processing and validating applications, and matters allocated by the Planning & Building Control Support Team Leader, enabling the delivery of quality developments in line with legislation, industry performance guidelines and internal targets.
As a Registration and Validation Officer you will be carrying out a wide variety of administrative tasks for the team, such as registering and validating applications. You will be responsible for receiving and checking new planning and related applications, to ensure they contain sufficient information for our Planning Officers to consider them. You will also liaise with customers to obtain missing information and handle a range of customer enquiries both on the telephone and by email, data entry, and carrying out other duties including running weekly reports on applications and liaising with our Planning Officers.
Your role will also include providing technical advice and assistance to members of the public and other in-house Council departments, on matters of Planning fees and applications through all mediums. As well as undertaking various administration tasks with other internal departments and statutory bodies to ensure timely liaison and appropriate actions.
Full training will be provided.
Please note there are two vacancies for the role of Registration and Validation Officer, one permanent and one fixed term (until 1 March 2027).
About you:
To succeed as a Registration and Validation officer you will be educated to GCSE level or equivalent, GCSE Grade C or above required in Maths and English Language (or equivalent). You will be experienced in administration and clerical procedures including dealing with the telephone, knowledge and experience of databases, document management and finance processes. You will also be able to manage your own workloads and prioritise tasks with the ability use your own initiative to find solutions to problems identified and deal effectively with difficult situations or customers. Experience of planning is desirable but not essential.
For an informal discussion about this role please email Faye Burchell, Development and Building Control Deputy Team Leader on faye.burchell@horsham.gov.uk.
About us:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.
We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).
Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role.