Contact Us

Office Hours
The Council's normal offices hours are:
8.45am to 5.20pm Monday to Thursday and
8.45am to 4.20pm Fridays

You can contact us through our online form

Contact Us

(Where a reply is needed, our target response time is 5 working days. If the matter is complicated, we will acknowledge it within 5 working days and aim to deal with the matter within a further 10 working days).

The postal address is :
Park North
North Street
West Sussex
RH12 1RL

The main switchboard number is 01403 215100.

Comments and Complaints

We try our hardest to ensure all transactions and communication with the council is satisfactory but we appreciate that sometimes we may make a mistake or not offer the solution you are looking for.

If that is unfortunately the case with you then please visit our Comments and Complaints page, where we can hopefully rectify any issues.

Contacting a specific department
If you know which department you are looking for, please use the links below for details.

Email contacts for most departments are available from following the links below.

Contact Building Services  
Contact Car Parks Contact Community Safety
Contact Councillors Contact Data Protection Officer
Contact Drainage Contact Finance
Contact Freedom of Information Act Contact Housing Services
Contact Legal Services Contact Leisure Services
Contact Planning Contact Public Health and Licensing
Contact Sustainability/Environment Contact Waste Management
Contact Other Services Out of hours contacts

Fax number is (01403 262985) and DX code is: DX 57609 HORSHAM - 6

Unless shown all the numbers are std code Horsham (01403).

Telephone calls to the Council may be recorded for training and quality purposes.

You can contact West Sussex County Council at or by telephone 01243 777100.