Mental health support services

Horsham District Council does not directly deliver mental health services. This page is for signposting support only.

The following mental health support services are available over the phone and online.

'Our Frontline'

  • ‘Our Frontline’ offers round-the-clock one-to-one support, by call or text, from trained volunteers, plus resources, tips and ideas to look after your mental health.
  • This initiative is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge.

Sussex Mental Health Line

  • Urgent crisis support
  • Support specific and in relation to coronavirus (COVID-19)
  • Call 0300 5000 101 (for coronavirus support, press 1)


  • Phone support
  • Call 0330 094 5717 (local call charges apply)
  • Call 116 123 (free from any phone)

Campaign Against Living Miserably (CALM)

  • Free and confidential helpline and webchat, 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems
  • Supports those bereaved by suicide, through the Support After Suicide Partnership (SASP)
  • Call 0800 585858 5pm-midnight
  • Webchat available 5pm-midnight

Preventing Suicide in Sussex

Richmond Fellowship



  • Offers practical help on issues such as the Mental Health Act, community care, welfare benefits and carers rights.
  • Offers general help on living with mental illness
  • Call 0300 5000 927 9:30am to 4pm Monday to Friday
  • Webchat from 10am - 1pm


  • National text-based service run by trained volunteers
  • For support in a crisis
  • Text 'SHOUT’ to ‘85258’. A Texter will be put in touch with a trained Crisis Volunteer

Young Minds Parents helpline

  • National helpline
  • Support for parents/carers of those up to the age of 25
  • Call the Parents Helpline: 0808 802 5544 Mon- Fri 9.30-4pm

Anxiety UK

  • Online support groups and free webinars. Therapy cost at a reduced cost
  • Call 03444775774


  • Eating disorder charity
  • Phone and webchat and online support groups
  • Call 0808 801 0677 Monday to Friday 12-8pm

Papyrus (Prevention of Youth Suicide)

  • Support for children and young people under the age of 35 who are experiencing thoughts of suicide and anyone concerned that a young person could be thinking about suicide
  • Call 0800 068 4141. Hours are 9am-10 pm during the week, 2pm-10pm Weekends and Bank holidays
  • Email

Cruse Bereavement Care

  • Phone support
  • Call 0808 8081677 Monday-Friday 9.30-5pm excluding Bank Holidays. Extended hours on Tuesday, Wednesday and Thursday evenings until 8pm

Sussex Oakleaf

Saneline (16 and over)

  • One to one phone support specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers
  • Call 0300 304 7000 or email


  • The only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
  • Call 800 4 70 80 90 or visit the Silverline website

Drug and alcohol wellbeing for West Sussex

  • A free and confidential drug and alcohol service for adults aged 25+ (including offenders), families and affected others
  • The North team cover Horsham and Crawley
  • Visit the Change Grow Live website

Time to Talk

  • A team of trained psychological therapists who offer a range of talking therapies
  • Visit the Time to Talk website

Useful websites

Cost of living support

Find information to help you with the cost of living, including charities who can help with food, fuel and mental wellbeing, on our Cost of living support page.